No. You can place an order as a guest without creating an account. Please make sure you enter the correct phone number, email address and delivery information while placing your order.

After successfully placing your order, you will receive an Order Number. Please save your Order Number as it can be used to track your order and contact customer support regarding your purchase.

If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed, packed or dispatched, cancellation or modification may no longer be possible.

Depending on availability, we may accept Cash on Delivery (COD) and secure online payment methods. Available payment options will be displayed during checkout.

Cash on Delivery may be available for eligible orders and serviceable locations. If COD is available for your order, you will see the option during checkout.

If your payment fails, first check whether any amount was deducted from your account. If money was deducted but the order was not successfully confirmed, please contact us with your payment transaction details.

We deliver to serviceable locations across India. Delivery availability depends on your PIN code and the service coverage of our courier and logistics partners.

Delivery time depends on your location, product availability and courier service. Delivery may take longer during festivals, sales, public holidays, severe weather or other unforeseen circumstances.

Any applicable shipping charges will be displayed during checkout before you confirm your order. Free shipping or promotional shipping offers may also be available from time to time.

You can check your order status through our Track Order page. Enter your Order Number and the Phone Number used while placing your order.

Pending: Your order has been received and is awaiting processing.

Confirmed: Your order has been confirmed.

Processing: Your order is being prepared.

Shipped: Your order has been dispatched.

Delivered: Your order has been successfully delivered.

Cancelled: Your order has been cancelled.

Fragrance can smell and perform differently depending on skin type, body chemistry, temperature, weather, application method and other individual factors.

Packaging, bottle design, labels or presentation may occasionally change due to manufacturer updates. Product images on our website are intended to help identify and represent the product.

Store perfume in a cool, dry place away from direct sunlight, excessive heat and major temperature changes. Keeping the bottle properly closed and stored correctly can help maintain fragrance quality.

Due to hygiene, safety and product integrity reasons, perfumes that have been opened, sprayed, tested or used generally cannot be returned solely because of personal fragrance preference. Please refer to our Returns & Refunds Policy for applicable exceptions.

Please contact our customer support team promptly with your Order Number. We may ask you to provide photographs of the product and packaging, and where reasonably required, an unboxing video to verify the issue. Please keep the original product and packaging until your request has been reviewed.

For eligible prepaid orders, an approved refund will generally be processed through the applicable payment method. For eligible Cash on Delivery orders, we may request appropriate bank or payment details to process the approved refund electronically.

Enter your coupon code in the coupon or voucher field available during checkout and click Apply Code. If the coupon is valid and your order meets its conditions, the applicable discount will automatically be applied to your order total.

A coupon may not work if it has expired, the minimum order amount has not been reached, the maximum usage limit has been reached, or the coupon is not applicable to the selected products or order.

Yes. You can add products and available sizes to your shopping cart without logging in. Your cart information may be associated with your current browser session.

Yes. Where available, you can save products to your wishlist without logging in. Because guest wishlist information may depend on your browser or session, it may not automatically appear on another device or browser.